When a brand is searching for a new location, there is often pressure to move quickly. The right property becomes available. Commercial terms are agreed. Momentum builds. Everyone wants to keep the process moving.
At this stage, it is common to hear reassuring statements.
The building is compliant. No permits will be required. The previous tenant operated successfully from the site.
The space is ready to go.
Sometimes these statements are correct. Sometimes they are not.
The challenge is that by the time issues emerge, the lease has often already been signed.
The Problem Is Not Bad Intentions
Most landlords and letting agents are not deliberately misleading prospective tenants. They are sharing information based on their understanding of the property and their experience of previous occupiers.
However, their role is fundamentally different from that of the brand taking on the lease. Their objective is to complete a transaction. The brand's objective is to open a safe, compliant and commercially successful location.
These objectives are not always perfectly aligned. And this is why independent due diligence is so important.

