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OUR SERVICES

From the first idea to the finished space.

Engage us for one specialist service or bring our team alongside yours across the project. Explore all ten services below, from the first questions through to delivery.

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01 / 10

Research & Project Briefs

Research, observation and conversations with your team connect customer needs, operational priorities and brand character. We turn that understanding into a clear, practical project brief, setting out what the space needs to achieve and giving everyone involved a shared direction for the design and the decisions ahead.

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02 / 10

Brand Strategy & Development

We connect your wider business positioning with visual and verbal identity, helping your team express what makes the brand distinctive. Messaging, graphic language and guidelines give that identity a clear direction, supporting consistent communications across digital touchpoints, printed materials and physical spaces.

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03 / 10

Conceptual Design

We bring planning, customer journeys, materials and brand expression together in a clear spatial concept. Layouts, fixtures and visualisations help your team explore the experience, review the key practical design choices and understand how the space could work before the design develops into more detailed information.

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04 / 10

Design Development & Architecture

We develop the design through architectural detail, technical coordination and local requirements. Working with your team, landlords and consultants, we resolve the key practical questions, coordinate the information and prepare coordinated drawings needed to move your project towards approval, permitting and delivery.

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05 / 10

Prototype & Implementation Manuals

We turn a shared concept into practical guidance for the teams applying it. Prototypes and implementation manuals document materials, fixtures and key design details, making the brand standards clear while showing how the design can adapt to different types of buildings, site conditions and local delivery requirements.

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06 / 10

Program Design Execution & Roll-out

We work alongside brand teams and local partners to adapt an established design to individual buildings. Early site understanding, clear responsibilities and coordinated information connect international standards with the local requirements, helping each new location retain the concept while responding to its setting.

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07 / 10

Laser Scanning & Digital Twinning

Laser scanning captures the existing building and gives your team reliable information for planning and design. Point clouds and digital models clarify dimensions and key geometry, support coordination and help teams work from a shared understanding of the space before committing to changes or the detailed design work.

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08 / 10

Project Management

We coordinate programmes, consultants and project teams so decisions remain connected to the brief, the budget and delivery priorities. Clear responsibilities and clear, regular communication help everyone understand what is required, when information is due and how their work connects with the wider project programme.

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09 / 10

Construction Observation

We review site progress and help project teams address observations and design queries as construction develops. Clear, regular reporting and communication connect the people involved, supporting timely decisions, resolving details with the right specialists and helping maintain the intent of the agreed project design.

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10 / 10

Principal Designer & Health and Safety

Our team across the UK and Ireland supports safer design, construction and operating premises. We work with clients and project teams on Principal Designer responsibilities, helping coordinate the design and risk information and health and safety considerations that require attention throughout the life of the project.

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GLOBAL REACH. A LOCAL CONVERSATION.

Tell us about your next concept, location or rollout. Connect with your regional team below.